Mosside Kennels and Cattery

Payment Terms

Settlement of all fees are payable on collection, unless otherwise agreed.
Prices are per day, commencing on the day of arrival. A full day will be charged for afternoon collections. Your pet's accommodation will be available for your use from 8.30am on your arrival day until the closing time on your day of departure. See Opening Hours for opening and closing times.
We require £50 per pet as a non-refundable deposit to secure a booking. The settlement of the balance is to be made in full on or before your pet's collection. Booking with a deposit secures availability.
Payment will be required in full for the total period reserved, regardless of an early return.
We accept cash or bank transfer only.
There is no price reduction when own food is supplied
Any additional costs including veterinary costs incurred must be settled on collection.
We reserve the right to revise our prices when necessary.

If immediate Veterinary attention is required, the nearest available vet will be used and the charge added to the account if necessary. For other veterinary purposes the owners vets will be used and billed direct by their vet.
Any vets' fees incurred for treatment of pre-existing conditions must be settled by the owner at the time of collection.
If the dog/cat is at the vets' any outstanding veterinary fees must be settled prior to collection.
Our insurance will only cover veterinary treatment for an illness or injury that has occurred at Mosside Kennels and Cattery. No pre-existing conditions are covered.
Receipts for veterinary treatment must be submitted to our insurance company within 21 days of treatment.
Although every possible care will be given, no responsibility will be accepted for LOSS, INJURY or DEATH of any pet.

Inoculation certificates must be brought as a hard copy and left with us for the duration of your pet's stay.
All dogs must be fully inoculated against Distemper, Hepatitis, Parvovirus, Para Influenza and Leptospirosis and must have had a booster injection within the previous twelve months.
Cats must be fully inoculated against Feline Leukaemia, Feline Enteritis, Feline Chlamydia and Feline Influenza.

In the event of an animal not being collected or boarding fees not being paid, the proprietor may dispose of the animal concerned after giving 14 days notice to the owner, or his representative at their last known address.

Everything your car or dog requires for his/her stay at Mosside is provided. We have a plentiful supply of toys. If you want to bring toys, please do not bring anything precious or anything you would not wish to lose. The kennels are cleaned out every day and toys are easily lost when the bedding is changed.

Our drop off and collection times are as follows:

Opening Times for pick up and drop off are 8.30 am to 9.30 am and 4.30pm to 5.30pm
Please arrive 10 minutes before the gate lock time to allow time for drop off and collection.
Please allow time for traffic delays which regularly occur in Cross Hills and Colne.